14 11:30AM-1:00PM
TECCONNECT - 3582 30 ST. N - LETHBRIDGE, AB Ticket Price: FREE
Do I Have The Team I Need?

Your potential customers are going to engage with your business in numerous ways and you may not always be the person they are dealing with. You never want customers or suppliers/distributors to experience negative interactions (customer relationships) and this is why it is important to assess where these touchpoints are (key activities), who engages at the touchpoints (key partners, key resources, channels), and who you can count on for advice or assistance (Key Partners, Advisor Team). Often entrepreneurs will only think about the surface of the structures and the titles or key areas of operation.

We will explore why it is also important to think critically of how the people upholding these areas will carry out their role, your service standards, and how you can develop a framework that you can utilize to keep clarity and accountability around staffing for your operation’s needs. Ongoing mentorship while you set out to manage your business idea towards something great will be crucial to staying ahead of your trajectory and making the appropriate hiring and structural decisions for the future of your business.

Session activities and materials:

· Assess Your Operational Needs

· Assess Your Organizational Development

· Develop your Human Resource Plan

· Develop your Advisory Team

· Expand on 5 BMC pillars – Key Activities, Key Resources, Key Partners, Channels, and Customer Relationships

· Homework – assigned for class review in Week 3

“Find a great mentor, someone who has already been through the many challenges of being an entrepreneur..” --- Jodi Levine

Date: November 14, 2019
Session Time: 11:30 am – 1:00 pm (lunch included)
Session Cost: FREE

*Lunch will include vegetarian options and you will be asked to indicate this on registration. If you require specific preparation/ingredient exclusions, we encourage you to bring your own dinner.

If experiencing financial hardships, contact our Entrepreneur Program Managers at for subsidy information.

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